privacy-policy

Privacy Policy

This Privacy Policy explains how Transmed (“Company”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you access or use our website, mobile application, or online store powered by Shopify (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.


Information We Collect

Personal Information

We collect personal information that you voluntarily provide when you interact with our Services, including your name, email address, phone number, billing and shipping address, account credentials, and order history. Payment information is collected and processed securely by authorized third-party payment providers; we do not store full payment card details.

Automatically Collected Information

We automatically collect certain technical and usage information such as:

Cookies

We use cookies to enable website functionality, enhance experience, analyze traffic, and personalize content. You may disable cookies, but some features may not work properly.


How We Use Your Information

We use your personal information to:


Sharing of Information

We may share information with:

We do not sell or rent your personal information.

All service providers operate under strict confidentiality and security agreements.


International Data Transfers

Your information may be transferred or processed outside your country of residence with appropriate safeguards as required by law.


Data Retention

We retain personal data only for as long as necessary to:

Afterwards, data is securely deleted or anonymized.


Your Rights

Depending on applicable laws, you may request:

Requests will be handled within legal timeframes.


Security

We apply technical and organizational security measures to protect your personal information. However, no system is completely secure.


Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published with a revised “Last updated” date. Material changes may be communicated through in‑app notifications.


Contact Us

Transmed
Email: customer.service@transmed.com
Address: Al Quoz, 22nd Street, Dubai, United Arab Emirates